Returns and Refunds Policy

Returns and Refunds Policy

The provision of goods and services by The Harvest Table is subject to availability. In cases of unavailability, The Harvest Table will contact you with options

An order can be cancelled if payment for the order has not been made yet by the customer. Once payment has been made for an order by the customer, the order can only be cancelled at The Harvest Table’s discretion and only before the order has been dispatched by The Harvest Table.

If a product is damaged or broken when you receive it, you must inform The Harvest Table within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.

All products are sold with a 7 day satisfaction guarantee. If you are not completely happy with a product that you received with your order, you can contact us within 7 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state, we will refund you the value of the product. If you have opened and/or used the product and are not satisfied, we are unable to assist with a credit for the product.

If you receive the wrong product you must contact The Harvest Table within one working day. We will check our system to see whether a miss pick has occurred. If there was a miss pick we will arrange to swap the ‘wrong’ product for the one actually ordered on our account.